The Microsoft Dynamics 365 CRM Field Service offering has improved 100% over the past 3-5 years. Huge strides were made initially, and throughout the past few years based on a variety of strategic acquisitions on Microsoft’s part, as well as Microsoft development investments and maturity in their IP and the new Dynamics 365 unified interface.
End to End 360 View of your Field Service operations
- Service Agreements
- Scheduling, Schedule Optimization and Dispatch
- Inventory Management
- Mobile Access
- Remote payment collection
- Technician diagnostic tools
- Tools for Customer Experience
- Support for 3D models and Augmented Reality
Microsoft Dynamics 365 Field Service is simply THE BEST
As it stands now, the current Microsoft Dynamics 365 Field Service platform (CRM) far exceeds many of the ‘unique IP and industry solutions’ build by other 3rd party providers and even other Microsoft partners. We feel sorry for them, as the current 2019 release of Dynamics 365 is simply the best and is better, more flexible and more affordable than anything we’ve seen in the past 3-5 years.
Contact us to discuss your needs and schedule a demo of the long list of value added features, functions and out-of-the-box capabilities for Dynamics 365 for Field Service. We can also provide a live overview of Dynamics 365 for Customer Service combined with Microsoft PowerApps for the ultimate in flexibility, workflow and screen design to empower your remote workforce.
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