The Microsoft Dynamics 365 CRM Field Service offerings have improved 100-fold+ over the past 3-4 years. Huge strides were made initially, and throughout the past few years based on a variety of strategic acquisitions on Microsoft’s part, as well as Microsoft development investments and maturity in their IP and the new Dynamics 365 unified interface.
End to End 360 View of your Field Service operations
- Service Agreements
- Scheduling, Schedule Optimization and Dispatch
- Inventory Management
- Mobile Access
- Remote payment collection
- Technician diagnostic tools
- Tools for Customer Experience
- Support for 3D models and Augmented Reality
As it stands
As it stands now, the current Field Service platform far exceeds many of the ‘unique IP and industry solutions’ build by other Microsoft partners. We feel sorry for them, as the current system in comparison is better, more flexible and more affordable than anything we’ve seen in the past 3 years.
Contact our sales team for a demo and discussion on the long list of value added features, functions and out-of-the-box capabilities for Dynamics 365 for Field Service and Dynamics 365 for Customer Engagement each combined with Microsoft PowerApps for the ultimate in flexibility, workflow and screen design for your remote workforce.
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