Our CRM Consulting Services

Endeavour Solutions Inc. is a Canadian consulting firm and has been working with Microsoft Dynamics 365 CRM for over a decade to advise and help progressive clients improve their sales velocity, service efficiency and overall performance.

Our technical Microsoft Certifications in CRM and ERP, our end-user training and pro-active Change Management efforts have paid-off in spades for our clients who enjoy superior end-user adoption and meaningful business impact.

We have key Endeavour consultants in Toronto, Montreal and Halifax providing CRM, ERP and Cloud support across Canada.

Call: Steve Ewing, Director   1-888-257-3577 x 232  sewing@endeavour365.ca 

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Our talented team of consultants

Our CRM consultants have a long list of Microsoft certifications in Dynamics 365. Whether projects are focused on Sales Force Automation, customer self serve portals, CRM cloud migrations, upgrades, creating custom integrations, building xRM applications or delivering end-user CRM training our team (Toronto, Halifax, Montreal, London, Edmonton and Ottawa Canada) each follow a common goal: To help make your business better.

About Endeavour

Improving your current CRM

Already have Dynamics CRM, and are looking for additional assistance in performing an upgrade or migrating from older versions of Microsoft Dynamics CRM 2011, 2013, or 2016 on-premise software to the latest Microsoft cloud-based Dynamics 365 Customer Experience, including Sales, Portal and Customer Service. We have the specialized Microsoft CRM skills and methodologies to help improve your CRM configuration (relevance of feature/function and reports), and help you to re-launch your CRM to drive increased team adoption and performance.

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Training your CRM users

People make the difference! Much of a success story is dependent on your people; it are their interpersonal relationships, their ability to receive a transfer of knowledge and their interaction and two-way communication of ideas and issues with their instructors that really makes the difference. Endeavour’s CRM consultants and CRM support desk team is here to help you achieve your productivity and user-adoption goals. Our Microsoft instructors are certified and provide effective hands-on training (in-class or online) that is designed to not only help participants learn how to operate your CRM system but also how to perform key business processes while taking advantage of the CRM features that will improve their performance and productivity.

Endeavour CRM Training

Development, integration and support

When it comes to building custom Microsoft integrations via available APIs, ETL, and specialized middleware integration tools, Endeavour is uniquely qualified in creating a long list of ERP, CRM and Cloud integrations for Dynamics 365 CRM. Our team of Microsoft developers and CRM consultants will work with you to map out and plan the specific integration points, one-way and two-way data flows, and business logic needed to ensure a successful CRM integration.

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Need a New CRM Partner

At Endeavour, we bring new ideas to you instead of only reacting to your requests. A number of our clients come to us, having outgrown the vision and capabilities of the Partner who first introduced them to Dynamics CRM and Office 365. With our team, these same clients are now able to reach higher levels of: growth, improved efficiency and costs reductions.  A true measure of success.

Need a New Partner

Customer self-serve with Dynamics Portal

Microsoft Dynamics 365 is a powerful platform for CRM portal development. Our talented team of certified CRM professionals have the artistic, functional and technical skills to help you easily extend the reach of CRM to external customers, employees, vendors, members and other stakeholders. CRM Portal development includes, website development, multi-lingual communications, online transactions, customer self service, and other forms of engagement. For example this Endeavour365.ca website and CRM client support portal have each been built with the Dynamics Portal.

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Develop your roadmap

Sometimes, knowing what you want and what can be done are two very different things. Our team are able to help you plan out your vision and help you define next steps to reach your digital goals. We adopt a "Walk - Crawl - Run" methodology which allows you to see a return on your investment quicker whilst planning for the future and understanding the art of the possible. Martin Luther King once said "If you can't fly, then run. If you can't run, then walk. If you can't walk, then crawl, but by all means, keep moving".

About Us

Canadian Microsoft CRM subscriptions

As a top Canadian Microsoft Cloud Solution Provider, Endeavour is able to assist in your purchase of Microsoft Dynamics 365 subscriptions. More importantly, we can help advise you on which Microsoft CRM licensing options best fit your needs, along with the recommended approach to implementing your new CRM.  Our price to you for Microsoft Dynamics 365 subscriptions is often less than the Microsoft MSRP, but the real value lays with our CRM consulting services, training and support, each designed to help you and your team to succeed.

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Long term CRM Support

The Endeavour CRM client support desk team is core to ensuring your long term success with Dynamics 365 ERP, CRM and Cloud adoption and continuous improvement. Unlike others, our CRM support desk is staffed with talented and dedicated consultants to assist with quick resolutions and ongoing mentorship, training and technical support. As your Microsoft Digital Partner of Record for Dynamics 365, we can provide support on an ad-hoc Time & Materials basis Monday to Friday, 8:30am to 5:30pm (Eastern Time), with available after hours and emergency support.

Dedicated CRM Support

New to CRM? Try CRM Bistro for a rapid CRM deployment

CRM Bistro™ is targeted at small and mid-sized B2B sales teams who are looking for a new CRM. CRM Bistro™, uses the latest and greatest from Microsoft with the Dynamics 365 Unified Interface for mobile, tablet and browser-based access to Microsoft's powerful Dynamics 365 for Sales CRM for Sales Force Automation. With a fixed-fee structure, CRM Bistro™ ; quickly gets your sales team up and running on Dynamics 365 CRM and helps to foster strong user adoption. Crawl, walk, run! Keep it simple and start with CRM Bistro™.

CRM Bistro
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Dynamics 365 and Dynamics GP integration

Want to Integrate Dynamics GP with your CRM

GP Bistro™ is a Dynamics 365 for Sales add-on, built by the team here at Endeavour, that integrates Microsoft Dynamics GP Sales and Accounts Receivable data into your existing CRM. This one-way read-only sync and additional CRM screens serve to help improve your AR collections, facilitate great up-sell opportunities and embed Power BI analytics of financial Sales & AR data from Microsoft Dynamics GP ERP (Great Plains) into your Microsoft cloud based Dynamics 365 CRM.

GP Bistro

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