Microsoft Dynamics CRM Training - Canada

Canadian CRM Training for Microsoft Dynamics 365 and Dynamics CRM

People make the difference!

Much of a success story is dependent on the people; the interpersonal relationships, the transfer of knowledge and the two-way communication of ideas and issues. Endeavour Solutions professionals are selected not only for their certifications and technical skill but of equal importance, for their interpersonal & communication skills. (Trust and Respect). We began as a training organization in 1989, so we know what works and how to transfer the skills to succeed with confidence. As a Microsoft Authorized Education Partner (AEP), many of our public and private courses also include an official completion certificate to be used for Professional Development Units (PDU) for a variety of designations.  The majority of our Microsoft CRM training is focused on hands-on in-class training at your location, or via virtual classroom.

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Common Change Management and Training initiatives Microsoft Dynamics 365 and 3rd Party Add-ons

  • Microsoft Dynamics 365 Sales, Customer Service, Cloud and 3rd Party Add-ons
    • Product Orientation Training - Dynamics 365 Customer Experience, Sales Management, Customer Service, Case Management, Member Management, and remote Field Service modules for Microsoft Dynamics 365.
    • Navigation Training
    • Technical and Administrator Training
  • Business Process training using your Microsoft CRM Business Applications
    • Specific tasks
    • Specific modules
    • Specific role-based training
    • Change Management and user adoption efforts
    • Train the Trainer (T3) training and mentorship
  • Report development, queries and analytics
    • Microsoft Power BI, Dynamics 365 dashboards, role-based security and reports
  • Monthly and quarterly reporting and forecasts
  • Process documentation
  • Co-development and training for workflow automation
Testimonials

90% of Endeavour Solutions' clients said that they would recommend our services and support

  • I would like to take this opportunity to compliment Bharat for the excellent support he provides to our company. He is always ready to go over and beyond to help us. His responsiveness and professionalism in business is much appreciated.

    Sasha Parnahaj 2019 (Toronto Google Maps)
  • I have the pleasure to work with the Endeavour Solutions team on various projects. I'm impressed by their level of expertise and the dedication that they bring to each project. It's hard to find a competent and efficient team.

    Joanne Lebeau, 2019 (Toronto Google Maps)
  • Endeavour has been our CRM support partner for Microsoft Dynamics for a while. My team and I have enjoyed their expert CRM consultants, training and advice including Casey, Troy, Pranay and others who have helped us to support our sales team and operations.

    Clare McLachlan, 2019 Google Maps
  • Our company is in Michigan and Endeavour Solutions has been our support partner for several years. Their remote support is excellent. Francis has done one upgrade for us and is in the process of doing another, he is very knowledgeable and a pleasure to work with. Nikki and Trish have also been very helpful. Five stars!

    Bob Morris, 2019 Halifax Google Maps


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