Microsoft Dynamics CRM Training - Canada & USA
Remote CRM Training for Microsoft Dynamics 365 and Dynamics CRM
People make the difference!
Much of a success story is dependent on the people; the interpersonal relationships, the transfer of knowledge and the two-way communication of ideas and issues. Endeavour Solutions professionals are selected not only for their certifications and technical skill but of equal importance, for their interpersonal & communication skills. (Trust and Respect). We began as a training organization in 1989, so we know what works and how to transfer the skills to succeed with confidence.
As a Microsoft Authorized Education Partner (AEP), many of our public and private courses also include an official completion certificate to be used for Professional Development Units (PDU) for a variety of designations. The majority of our Microsoft CRM training is focused on Customer Dynamics 365 training for Clients, providing hands-on in-class (Virtual Classroom) training.
"Training Tuesdays" CRM Tips & Tricks for Dynamics 365 Search and Advanced Find (21min)
Common Change Management and Training initiatives Microsoft Dynamics 365 and 3rd Party Add-ons
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Microsoft Dynamics 365 Sales, Customer Service, Cloud and 3rd Party Add-ons
- Product Orientation Training - Dynamics 365 Customer Experience, Sales Management, Customer Service, Case Management, Member Management, and remote Field Service modules for Microsoft Dynamics 365.
- Navigation Training
- Technical and Administrator Training
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Business Process training using your Microsoft CRM Business Applications
- Specific tasks
- Specific modules
- Specific role-based training
- Change Management and user adoption efforts
- Train the Trainer (T3) training and mentorship
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Report development, queries and analytics
- Microsoft Power BI, Dynamics 365 dashboards, role-based security and reports
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Monthly and quarterly reporting and forecasts
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Process documentation
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Co-development and training for workflow automation