Videos - Customer Service Excellence with Microsoft Dynamics 365

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Dynamics 365 for Service Teams

Endeavour Solutions has been supporting Microsoft Dynamics CRM since it's inception.  We're proud of Microsoft's continual innovation in Customer Relationship Management and dedication to innovation in Customer Experience. See our video library below and links to other business processes to the right.

Welcome to Dynamics 365 CRM

Dynamics 365 Case Management

Empower your users with a knowledge base, portal and case management

Office 365 Outlook and CRM

Microsoft Dynamics 365 directly inside of Microsoft Outlook is awesome!

AI Assitance & IVR for Customer Service

Microsoft Dynamics 365 Release wave 2 2023.

Dynamics 365 Customer Service

Improve your
(C-SAT) customer satisfaction with Dynamics 365

Dynamics 365 Mobile on-the-go!

Microsoft Dynamics 365 keeps your users productive while on-the-go!

Knowledge Management and Insights with Dynamics 365

Dynamics 365 "Relevance Search" to find info faster

Dynamics 365 Connected

Dynamics 365 for Connected "Customers", "Partners", "Vendors" and "Citizens" 

POwer Virtual Agents for CRM

Microsoft CRM "Chat-bots" via Microsoft Power Virtual Agents

Dynamics 365 Field Service

Dynamics 365 Schedule-board for field service and assigning CRM cases.

Customer Service Portal

Microsoft Dynamics 365 and Powerapps Portal. 6 reasons why if will improve C-SAT.

Innovation from Microsoft for Dynamics 365 Service

Dynamics 365 connected to IoT (Internet of Things) and Field Technicians for responsive service delivery.

Cloud upgrade from On-premise to Dynamics 365 Cloud

Move from Dynamics CRM to the latest in Dynamics 365 with Office 365

Dynamics 365 Customer Voice

Dynamics 365 Customer Voice for automated surveys and analytics for CSAT, sentiment and case follow-up.

Additional CRM Demo Videos & Case Studies by Business Process

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Steve Ewing

Vice President - CRM, ERP, & Cloud

Contact Steve and his team to talk about your Business Needs.

"Let's find a fit between your needs and our Professional Services for Microsoft CRM, ERP, & Cloud solutions."

1 (888) 257-3577 x 213