Dynamics 365 Sales, Marketing and Customer Service - CRM Consulting Services
Dynamics 365 Customer ENGAGEMENT Platform CRM CONSULTING SERVICES
We're here to help your team succeed.
Endeavour Solutions Inc. is a Microsoft certified consulting firm and has been working with Microsoft Dynamics 365 CRM for over a decade to advise, implement, and support progressive clients with their Digital Transformation to improve marketing, sales & service efficiency, customer management and overall performance. Trust in our CRM consultants and Project Managers to guide you through your Dynamics 365 digital cloud transformation.
Endeavour for CRM
- Microsoft Gold Cloud Partner
- Across Canada and USA
- Strong Design and Integration
- High Client Retention
- Great Support
- Customer Experience Platform
Custom design and deployment services for Microsoft Dynamics 365 Canada & USA
- Improve your sales team's performance with actionable insights (Sales Premium)
- Manage customer engagements from Marketing, Leads and Opportunities, to personal Account Management and post-sales Customer Service
- Track emails from Outlook and Exchange online in Dynamics 365 contacts, opportunities and cases
- Monitor and report on service queue and case resolution
- Track case and service activity KPIs
- Sales: such as pipeline health, sales follow-up, sale task completion, goals, and sales results
- Service: such as first call resolution, cases resolved per rep, task completion, and other activities
- Create and monitor leadership dashboards with top 10 team members, top products, top 10 most frequent requests, top service requests, and top customers
- Create channels within Microsoft Teams to manage projects or specific day to day processes
- Individual reps can have their own dashboards to monitor their personal vs team performance
- Connect with Microsoft PowerBI for even greater business analytics and data visualizations
- Connect with Advanced Sales Premium functions including Artificial Intelligence
Microsoft Dynamics 365 Sales, Marketing, & Customer Service Canada Price
List price for Microsoft Dynamics 365 Sales and Customer Service Canada is as follows. Contact Endeavour to qualify for special offers and volume-based pricing. See Microsoft Canada
2024 - Microsoft Canada Pricing - Monthly Subscription
Microsoft Dynamics 365 Sales Enterprise or Customer Service Enterprise - $128.90 / month / named user
* or as an add-on to Dynamics 365 - $27.10 CAD / month / named user
Microsoft Dynamics 365 Customer Service Professional (SMB) - $67.80 / month / named user
Microsoft Dynamics 365 Sales Professional (SMB) - $88.20 / month / named user
* or as an add-on to Dynamics 365 - $27.10 CAD / month / named user
Microsoft Dynamics 365 CRM Team Member - $10.80 / month / named user
Microsoft Dynamics 365 Field Service - $128.90 / month / named user
* or as an add-on to Dynamics 365 Service - $27.10 CAD / month / named user
Microsoft Dynamics 365 Marketing - $2,176 per tenant/month or $1,356.80 as a 10+ user add-on app
Microsoft PowerBI Pro - $13.60 / month / named user
Non-Profit Industry Accelerators: For Endeavour custom CRM and ERP development with Power Apps and the Microsoft Dataverse (Common Data Model) for Canada and USA client https://github.com/microsoft/Industry-Accelerator-Nonprofit/releases
Microsoft Power Platform Licensing Guide - https://go.microsoft.com/fwlink/?linkid=2085130
Microsoft Dynamics 365 Licensing Guide - https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409
Microsoft Dynamics 365 Sales, Marketing & Customer Service United States Price
List price for Microsoft Dynamics 365 Customer Service USA is as follows. Contact Endeavour to qualify for special volume-based pricing. See Microsoft USA
2024 - Microsoft US CRM Pricing - Monthly Subscription
Microsoft Dynamics 365 Sales Enterprise or Customer Service Enterprise - $95.00 USD / month / named user
* or as an add-on to Dynamics 365 - $20.00 USD / month / named user
Microsoft Dynamics 365 Customer Service Professional (SMB) - $65.00 USD / month / named user
Microsoft Dynamics 365 Sales Professional (SMB) - $65.00 USD / month / named user
Microsoft Dynamics 365 Field Service - $95.00 USD / month / named user
* or as an add-on to Dynamics 365 Service - $20.00 USD / month / named user
Microsoft Dynamics 365 Customer Service Team Member - $9 USD / month / named user
Microsoft Dynamics 365 Marketing - $1,700 per tenant/month or $1,000 as a 10+ user add-on app
Microsoft PowerBI Pro - $10.00 USD CAD/ month / named user
Non-Profit Industry Accelerators: For Endeavour custom CRM and ERP development with Power Apps and the Microsoft Dataverse (Common Data Model) for Canada and USA clients https://github.com/microsoft/Industry-Accelerator-Nonprofit/releases
Microsoft Power Platform Licensing Guide - https://go.microsoft.com/fwlink/?linkid=2085130
Microsoft Dynamics 365 Licensing Guide - https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409
CRM Training and Support
Why choose Endeavour Solutions as your Canadian Microsoft CRM Partner?
User adoption is the single biggest "litmus test" for a successful CRM implementation.
If your team only views your system as as something "extra" and not as a "valuable enabler" your CRM software wasn't designed or implemented in an optimal way. Lower user adoption can be caused by a variety of factors. Let's talk about Best Practices for CRM implementations and upgrades.
Endeavour's CRM consultants are here to help you identify ways to mitigate risks and improve adoption - resulting in improved performance. Endeavour's CRM HealthCheck can be a great complement to your current efforts, providing an external viewpoint and best practices in building-out your a CRM strategy and adoption tactics. Our Advisory Services include Change Management, Project Management, CRM roadmaps and CRM training.
