Custom CRM Implementation Services for Microsoft Dynamics 365
We're experts in Microsoft CRM Design, Implementation and Configuration Projects
We are Microsoft Gold Certified for Dynamics. Our large team of consultants include experts not only in the software and technology that runs behind the Business Applications you need, but also in the AGILE business processes that drive Sales, Customer Service, Field Service, Project Service Automation, Marketing Automation and Membership Management.
Which approach is best for your CRM Implementation?
Custom CRM Design & Configuration
Follow a proven approach to the custom configuration of a Dynamics 365 CRM solution that is based on Agile methods and a deeper analysis of your needs.
"Business-In-A-Box" CRM Apps
Leverage Endeavour's IP & "Business-In-A-Box" bundle of services to rapidly implement a Dynamics 365 CRM solution that will yield a strong ROI.
Project management is responsible for integrating and coordinating AGILE development processes for the configuration of your CRM system, securing appropriate project resources, implementing effective communications, conducting proactive change management, and managing overall project execution.
Our CRM Project methodology incorporates the AGILE methodology for the configuration of Dynamics 365 for CRM (sales, marketing, and service). Projects are kicked off with a high-level Discovery and Design workshop to validate the pre-sales discussions and proposal as a basis for the project plan and configuration workstreams. AGILE allows for a shorter feedback cycle from clients supporting an environment of collaboration between project teams with the goal of managing user stories (use cases), facilitating an increased level of knowledge transfer, driving superuser empowerment, and ultimately garnering high levels of end-user adoption through better a design configured to user needs.
We work closely with our peers at Purely CRM, who have a focus on larger more complex enterprise clients, to borrow their innovative ideas while delivering a more affordable value-based approach. We use Azure DevOps as our project management tool of choice. Azure DevOps covers every step in the Dynamics 365 configuration and development lifecycle from planning, and capturing user stories - to configuration, development and, testing - to managing Change Management, training, deployment, and beyond.
Business Priorities will be married with technical efforts following the guidance from the Endeavour Project Manager with input from applicable stakeholders. We will collaborate within an environment of trust to manage the scope, monitor budgets, review Change Requests, and allocate resources based on availability, backlogs, and interdependencies.
90% of Endeavour's clients said that they would recommend our services and support
- We worked with Endeavour for Dynamics 365 support on a number of CRM action items. In the past few months we have worked with Anish and others on their CRM team. Endeavour's consultants have been very knowledgeable and I am very thankful for their technical support.Abdul, 2020 (Google Maps - Endeavour)
- Clare M. 2019 (Google Maps - Endeavour)
Endeavour has been our CRM support partner for Microsoft Dynamics for a while. My team and I have enjoyed their expert CRM consultants, training and advice including Casey, Troy, Pranay and others who have helped us to support our sales team and operations.
- I have the pleasure to work with the Endeavour Solutions team on various projects. I'm impressed by their level of expertise and the dedication that they bring to each project. It's hard to find a competent and efficient team.Joanne Lebeau, 2019 (Toronto Google Maps)
- Bob Morris, (Halifax Google Maps)
Our company is in Michigan and Endeavour Solutions has been our support partner for several years. Their remote support is excellent. Francis has done one upgrade for us and is in the process of doing another, he is very knowledgeable and a pleasure to work with. Nikki and Trish have also been very helpful. Five stars!