Custom CRM Implementation Services for Microsoft Dynamics 365

We're experts in Microsoft CRM Design, Implementation and Configuration Projects

We are Microsoft Gold Certified for Dynamics.  Our large team of consultants include experts not only in the software and technology that runs behind the Business Applications you need, but also in the AGILE business processes that drive Sales, Customer Service, Field Service, Project Service Automation, Marketing Automation and Membership Management. 

Each of our consultants work within Endeavour's core values of: integrity, trust, & accountability

Which approach is best for your CRM Implementation?

Custom CRM Design & Configuration

Follow a proven approach to the custom configuration of a Dynamics 365 CRM solution that is based on Agile methods and a deeper analysis of your needs.

Endeavour CRM Projects (Custom)

"Business-In-A-Box" CRM Apps

Leverage Endeavour's IP & "Business-In-A-Box" bundle of services to rapidly implement a Dynamics 365 CRM solution that will yield a strong ROI.

Endeavour CRM Apps (Fixed price)

Our CRM Project Management Methodology for Custom Projects

Dynamics 365Dynamics CRM UpgradeSalesforce to Dynamics365 CRMPower Apps Consultant CanadaPower BI CanadaPower BI CanadaMicrosoft Office 365 Canada consultantEndeavour Dynamics 365 Business Central

Project management is responsible for integrating and coordinating AGILE development processes for the configuration of your CRM system, securing appropriate project resources, implementing effective communications, conducting proactive change management, and managing overall project execution.

Our CRM Project methodology incorporates the AGILE methodology for the configuration of Dynamics 365 for CRM (sales, marketing, and service). Projects are kicked off with a high-level Discovery and Design workshop to validate the pre-sales discussions and proposal as a basis for the project plan and configuration workstreams. AGILE allows for a shorter feedback cycle from clients supporting an environment of collaboration between project teams with the goal of managing user stories (use cases), facilitating an increased level of knowledge transfer, driving superuser empowerment, and ultimately garnering high levels of end-user adoption through better a design configured to user needs.

We work closely with our peers at Purely CRM, who have a focus on larger more complex enterprise clients, to borrow their innovative ideas while delivering a more affordable value-based approach.  We use Azure DevOps as our project management tool of choice. Azure DevOps covers every step in the Dynamics 365 configuration and development lifecycle from planning, and capturing user stories - to configuration, development and, testing - to managing Change Management, training, deployment, and beyond. 

Business Priorities will be married with technical efforts following the guidance from the Endeavour Project Manager with input from applicable stakeholders. We will collaborate within an environment of trust to manage the scope, monitor budgets, review Change Requests, and allocate resources based on availability, backlogs, and interdependencies.


90% of Endeavour's clients said that they would recommend our services and support

  • We worked with Endeavour for Dynamics 365 support on a number of CRM action items. In the past few months we have worked with Anish and others on their CRM team. Endeavour's consultants have been very knowledgeable and I am very thankful for their technical support.
    Abdul, 2020 (Google Maps - Endeavour)
  • Endeavour has been our CRM support partner for Microsoft Dynamics for a while. My team and I have enjoyed their expert CRM consultants, training and advice including Casey, Troy, Pranay and others who have helped us to support our sales team and operations.

    Clare M. 2019 (Google Maps - Endeavour)
  • I have the pleasure to work with the Endeavour Solutions team on various projects. I'm impressed by their level of expertise and the dedication that they bring to each project. It's hard to find a competent and efficient team.
    Joanne Lebeau, 2019 (Toronto Google Maps)
  • Our company is in Michigan and Endeavour Solutions has been our support partner for several years. Their remote support is excellent. Francis has done one upgrade for us and is in the process of doing another, he is very knowledgeable and a pleasure to work with. Nikki and Trish have also been very helpful. Five stars!

    Bob Morris, (Halifax Google Maps)
Microsoft CRM architect
Dynamics 365 Certified consultant Canada
Dynamics 365 Marketing Canada
Dynamics Power Platform consultant
Dynamics 365 Power BI
D365 Business Central consultant

Where to begin? Start with an Endeavour CRM Health-Check.

CRM Health-Check

Steve Ewing photo

Steve Ewing

Vice President - CRM, ERP, & Cloud

Contact Steve and his team to talk about your Business Needs.

"Let's find a fit between your needs and our Professional Services for Microsoft CRM, ERP, & Cloud solutions."

1 (888) 257-3577 x 213


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