Dynamics 365 CRM training for Sales and Customer ServiceNeed help to improve user adoption and performance? Endeavour's team of certified CRM consultants can help you to build a change communications and CRM training plan to fit your needs.

Our Microsoft instructors are certified and provide effective hands-on training (in-class or online) that is designed to not only help participants learn how to operate your CRM system, but also how to perform key business processes while taking advantage of the features designed to improve their performance and productivity.

For many clients, Endeavour CRM training can also qualify for PDU (Professional Development Units) as well as Canadian government grants for training and process improvement.

Our CRM Certifications, end-user training, and pro-active Change Management efforts have paid-off in spades for our clients who now enjoy superior end-user CRM adoption and meaningful business impact.

Contact Endeavour today to discuss your CRM training needs, we can quickly work together to build a Change Management and CRM training plan to help improve user adoption, proficiency and productivity.  New to Endeavour?  Our CRM Health Check service may also be of interest.

5 simple steps to success in CRM Training

  1. Stakeholder Engagement (Who and what they need)
  2. Configure Dynamics 365 to meet user needs and expectations (CRM Health Check)
  3. Change Communications (Why CRM, create excitement, create a "pull")
  4. Build CRM Training Assets (What, why and how)
  5. Deliver CRM Training (T3, superusers, in-class, online, printed materials etc.)

Let's talk

"We look forward to working with you and your team"

Call our Team

Steve Ewing
(905) 542-2139 x 213
1 (888) 257-3577 x 213


Toronto CRM Training for Microsoft

Improving your Current CRM

Already have Dynamics CRM, and are looking for additional assistance in performing a CRM Cloud upgrade or cloud migration from older versions of Microsoft Dynamics CRM 4.0, 2013, or 2016 on-premise software to the latest Microsoft cloud-based Dynamics 365 for Sales or Customer Service. We have the specialized Cloud certifications, CRM skills and methodologies to help improve your CRM configuration (relevance of feature/function and reports), and re-launch your new cloud-based Microsoft Dynamics 365 CRM to help drive increased team adoption and performance.

CRM Health Check

Need a New CRM Partner?

At Endeavour, we bring new ideas to you instead of only reacting to your requests. A number of our clients come to us, having outgrown the vision and capabilities of the Partner who introduced them to Dynamics CRM and Office 365. With our team, these same clients are able to get more growth, improved efficiency and reduced costs they’ve been seeking.  Some come for the added support, others choose Endeavour to help them migrate to the cloud with Dynamics 365 and PowerApps. Need a New Partner
new CRM support company for Microsoft Dynamics 365