Field Service Software and Consulting Services
Endeavour365 for field Service and Scheduling Board
We're here to help your remote Field Service team succeed.
Endeavour Solutions Inc. is a Canadian consulting firm and has been working with Microsoft Dynamics 365 CRM for over a decade to advise and help progressive clients improve their mobile Field Service efficiency, work order scheduling board and overall performance.
Endeavour for CRM
- Microsoft Gold partner Dynamics 365 ERP & CRM
- Strong values
- Across Canada and USA
- Talented team
- Highly reference-able
- Great support
Microsoft Dynamics 365 Field Service
There is no need for specialized off the shelf-software for Field Service and managing your mobile workforce. The innovation and investment made by Microsoft in 2018 and 2019, now far exceed the IP built by specialized Microsoft partners. The current 2021 release of Microsoft Dynamics 365 Field Service can be purchased as a stand along app, or as an add-on for Microsoft Dynamics 365 Customer Service. 2021 Microsoft Field Service is more flexible, easier to deploy, more affordable and even more feature rich than ever before.
Endeavour recommends Microsoft Dynamics 365 Field Service add-on to Customer Service, or Sales Enterprise for your remote Field Service and Mobile Workforce needs.
- Optimize Case Management and Business Processes
- Visually assign / schedule resources with the Schedule Board
- Connect Service teams with Finance teams
(Dynamics 365 Business Central ERP)
- Foster team-based service and sales support
- Connect with IoT - Internet of Things for diagnostics
- Improve workforce productivity
- Deliver a stronger customer experience
New in Dynamics 365 Field Service 2021
- Dynamics 365 Field Service mobile app updates for field technician efficiency
- Technician time tracking on Dynamics 365 Field Service mobile app
- Predictive technician travel time
- Travel outside of working hours Users
- Usability improvements for the field technician booking form
Calendar view for booking work orders
- Enhanced skills-based matching in resource scheduling optimization
- Asset hierarchy and location on work order enhancements
- Create and configure asset properties
- Create work orders for any asset regardless of account.
- Automatically send Customer Voice survey via email based on Work Order completion. (DEMO video)
Microsoft is a leader in the 2020 Magic Quadrant by Gartner for "Field Service"
Microsoft Field Service Schedule Board
Transform with Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service Demo - How to use Field Service
Microsoft Dynamics 365 Field Service Software Canada Price
List price for Microsoft Dynamics 365 Field Service or as an add-on to Dynamics 365 Customer Service Canada, as used for Field Service is as follows. Contact Endeavour to qualify for special offers and volume-based pricing. See Microsoft Canada
2021 - Microsoft Canada Pricing - Monthly Subscription
Microsoft Dynamics 365 Field Service - $121.60 / month / named user
Microsoft Dynamics 365 Field Service Add-on to Customer Service - $25.60 / month / named user (in addition to Dynamics 365 Customer Service Enterprise)
Microsoft Dynamics 365 Customer Service Enterprise - $121.60 / month / named user
Microsoft Dynamics 365 Customer Service Team Member - $10.20 / month / named user
Microsoft Dynamics 365 PSA - Project Service Automation - $121.60 / month / named user
Microsoft PowerBI Pro - $12.00 / month / named user
CRM Training and Support
Why choose Endeavour Solutions as your Canadian Microsoft CRM Partner?
User adoption is the single biggest "litmus test" for a successful CRM implementation.
If your team only views your system as as something "extra" and not as a "valuable enabler" your CRM software wasn't designed or implemented in an optimal way. Lower user adoption can be caused by a variety of factors. Let's talk about Best Practices for CRM implementations and upgrades.
Endeavour's CRM consultants are here to help you identify ways to mitigate risks and improve adoption - resulting in improved performance. Endeavour's CRM HealthCheck can be a great complement to your current efforts, providing an external viewpoint and best practices in building-out your a CRM strategy and adoption tactics. Our Advisory Services include Change Management, Project Management, CRM roadmaps and CRM training.